CV créé le :
13/06/2019
CV modifié le :
15/06/2022
Dernière connexion :
15/06/2022
Coordonnées
*******
**********
Adresse :
** *** ** ****** *****
Paris 18 Buttes-Montmartre (75018)
Email :
************@*****.**
Port. :
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SYNTHÈSE Sales Manager focus on team development, results and continual improvement, Sénior
Référence : 481670
Expériences Professionnelles
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avr. 2018
nov. 2018
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Manager Sales Operations Expedia
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Responsible for leading the Lodging Operations team
supporting B2B contact center.
In this role I was responsible for implementing, managing and
reporting through Metrics, Service Level Agreements (SLA's)
and Key Performance Indicators.
Primary customers are Hotel Partners and the Market
Management Team (internal stakeholder).
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sept. 2016
mars 2018
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Regional Manager
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France, Belgium and Switzerland
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Wanup Promote the product in the product Loyalty program and distribution
channel in the tourism and Hotel Industry Hire, coach and mentor a team of
Sales Managers (5 people).
Manage strategic accounts (major hotel chains, independent hotels, tour
operators in the region to ensure maximum revenue generation.
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janv. 2012
déc. 2013
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Regional Manager France
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Belgium, Switzerland
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Launch Travel24-deals operations in France, Belgium (French part), Switzerland
(French Part) Hire, coach and mentor a team of Sales Executives and Sales
Associates (9 people). Manage strategic accounts (major hotel chains, independent
hotels, tour operators, tourism boards, airlines...) in the region to ensure maximum
revenue generation.CRM activities:data and updating the portofolio (follow up and
leads management) Public relations and communication activities in the French
Hotel industry: professional magazines and websites dedicated to hospitality
activities,
Workshop with hoteliers, exhibitions Coordination with the call centre service:
Teleprospection campaigns - outbound calls and script configuration and customer
support: editorial and internet releases Goals 10 contracts per month per account
manager (75% achieved): results 2012-2014 600 hotels contracted achieved (2.3
stars mainly) especially in the France regions as many hotels in Paris had 80% of
load factor.
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sept. 2007
janv. 2012
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Channel manager
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Rate Tiger eRevMax - Paris
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Research and identify business opportunities and develop a commercial strategy
within independant hotels and chain hotels
Establish contact and influence key decision makers in order to grow our
distribution network
Arrange and attend meetings with key distribution prospects in order to secure
deals
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janv. 2004
sept. 2007
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Pricing and Revenue Management Group Analyst
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Air France / KLM Group- Paris
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Responsible for analysis of assigned markets: UK, Scandinavia, South Korea,
Indonesia, New Zealand.
Maximise revenue by maintaining market competitive pricing and through effective
revenue management decisions.
Pricing policy initiative within a Revenue Integrity global strategy
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Diplômes et formations
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sept. 2014
juin 2016
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CNAM ITIP Le Havre (Institut National des Transports internationaux et des Ports)
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sept. 2007
juin 2008
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Certificate Hotel Yield / Revenue Management Online Distribution
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Cornell University Ithaca, New York
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sept. 2001
juin 2004
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Master Msc Tourism Management; Management; Communication; Advertising
- BAC+4
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Canterbury University Tourism; Marketing
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Master I Supply Chain-Logistics inter modal transportation: Road, Train, Air Cargo, Shipping
- BAC+4
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Compétences
continual improvement, Metrics
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Important
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CV actualisé il y a plus de 6 mois, certaines informations peuvent ne pas être à jour.
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