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juin 2000
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Certificat de (Dynamique progress as the norms ISO 9000 V)
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sept. 1995
juin 1996
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Echange Franco Allemand
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(Restauration) - France
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sept. 1994
juin 1995
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Universite - Bavaria Munich (Hotel Managemen) - Allemagne
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sept. 1987
juin 1990
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- BAC+2
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Universite - Hotelier (B.T.S ) - Tunisie
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de International Consulting Services
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Certificat de Evaluation System Quality Management de International Consulting Services
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Certificat de " Empowering Associates Workshop"
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Certificat de" Leadership Performance Process (LPP) Workshop"
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Certificat de" Building Loyalty Workshop"
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Certificat de " Friends Know Workshop"
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Certificat de "Juggling Time Workshop"
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Certificat de" problem Solving Process Workshop"
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Certificat de Event Planner Programme
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Marriott International Washington. USA
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Essential Skills Pourr Managers et Executives
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Marriott International
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Certificat de la securite de la Nourriture
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Orlando. USA
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Certificat de Partners en Carriere Management
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Marriott Jeddah. K.S.A
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Certificat de Quality: Innovation, Service et Leadership
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Carnegie Mellon Universite
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